HomeTerms of Service

Terms of Service

Last updated: 28 May 2026

1. Agreement to terms

These Terms of Service ("Terms") govern your access to and use of the SIMU JIJI website, online store, account features, and related services. By using our site or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, do not use our site.

2. About SIMU JIJI

SIMU JIJI sells mobile phones, accessories, and related electronics in Tanzania. We offer delivery, store pickup where available, Cash on Delivery in eligible areas, and Lipa Kidogo installment plans subject to separate terms shown at checkout.

3. Use of the website

You agree to use our website only for lawful purposes. You must not:

  • Attempt to gain unauthorised access to our systems, accounts, or other users' data.
  • Use the site to distribute malware, spam, or misleading content.
  • Scrape or automate access in a way that harms our infrastructure.
  • Misrepresent your identity or provide false order or payment information.

4. Accounts and orders

You are responsible for keeping your account credentials secure and for the accuracy of information you provide when ordering. A contract of sale is formed when we confirm your order (for example by email, SMS, or in your account). Product descriptions, prices, and availability may change before checkout is completed.

5. Prices, payments, and delivery

Prices are shown in Tanzanian Shillings unless stated otherwise. Payment methods available at checkout may include Cash on Delivery and Lipa Kidogo. Delivery times and fees depend on your location and are shown during checkout. Risk of loss passes to you upon delivery or pickup as applicable.

6. Returns and warranty

Genuine products may include manufacturer warranty as stated on the product page. Return and exchange policies depend on product condition, timing, and applicable consumer law. Contact us for help with defective or incorrect items.

7. Intellectual property

Content on this website (including logos, text, images, and design) belongs to SIMU JIJI or its licensors. You may not copy or redistribute it without our prior written consent, except as allowed by law.

8. Limitation of liability

To the fullest extent permitted by law, SIMU JIJI is not liable for indirect or consequential losses arising from use of the site or products. Nothing in these Terms limits liability that cannot be excluded under applicable law.

9. Privacy and cookies

Our Privacy Policy explains how we handle personal data. Non-essential cookies require your consent through the cookie banner on our site.

10. Changes

We may update these Terms from time to time. The "Last updated" date will change when we do. Continued use after changes constitutes acceptance where permitted by law.

11. Contact

Questions about these Terms: